Shipping Policy

Effective Date: 15 July 2026

Shipping Policy for The Foraging Dog

Thank you for shopping with The Foraging Dog. We aim to process and dispatch your order as quickly as possible.

Shipping Locations

We currently ship to addresses within the United Kingdom only.

Processing Times

Orders are typically processed within 2-5 business days after payment has been received.

Orders placed on weekends or public holidays will be processed on the next business day.

During busy periods, processing times may be slightly longer. If there is a significant delay, we will contact you using the email address provided with your order.

Delivery Times

Estimated delivery times are:

• Standard UK Delivery: 2–5 business days after dispatch.

Please note that delivery times are estimates and cannot be guaranteed.

Shipping Costs

Shipping charges are calculated at checkout and will be displayed before you complete your purchase.

From time to time, we may offer free shipping promotions. Any applicable conditions will be clearly stated on our website.

Order Tracking

Where available, tracking information will be provided by email once your order has been dispatched.

Incorrect Addresses

Please ensure your delivery address is correct before placing your order.

The Foraging Dog cannot be held responsible for delays, additional charges, or lost parcels resulting from incorrect or incomplete delivery information provided by the customer.

Lost or Delayed Orders

If your order has not arrived within the expected delivery timeframe, please contact us. We will work with the delivery provider to investigate and keep you informed.

Damaged Deliveries

If your order arrives damaged, please contact us within 7 days of delivery and include photographs of the damaged packaging and products where possible. We will review the issue and arrange a replacement or refund where appropriate.

Contact Us

If you have any questions about shipping or your order, please contact us:

The Foraging Dog

Email: theforagingdog@gmail.com